Cliffs of Moher spokesperson hits back at scathing review from disgruntled visitor

A tourism spokesperson for the Cliffs of Moher has hit back at a disgruntled visitor who left a scathing review of the majestic attraction.

The Cliffs of Moher are one of the most popular destinations in Ireland.

As well as the rugged 700 feet tall cliffs being an awe-inspiring attraction in themselves, they are also a great vantage point for spectacular views of miles of stunning scenery – from the crashing Atlantic waves to the beauty of the Irish wilderness.

They were even shortlisted by the National Geographic on a list of sites with the potential to be thought of as the ‘The New Seven Wonders of Nature’.

Despite all this, one visitor was left unimpressed. The person, who is known as ‘icsics’ on Trip Advisor felt that the Cliffs are nothing more than a tourist trap.

Icsics said: “Unfortunately this is now a tourist trap. €12 per adult. Rip off charge. Not much to justify this price in the centre, video was not working.

“Shame you feel you’ve been fleeced, views spectacular you might be better off viewing from the ferry. Pity”

A spokesperson for the tourism centre at the Cliffs responded with a polite and thorough reply.

They explained that the charge was important as it allowed them to maintain safety systems at the Cliffs so that visitors could enjoy the views from a secure viewing point.

The fees also contribute to conserving the area and providing information to visitors, as well as a range of other things that added to the experience but don’t come for free.

The spokesperson wrote: “The Cliffs of Moher Experience is purpose built as a safe viewing point along the Cliffs and to provide information and services to visitors as well as conservation of the area.

“Parking, Safe Viewing Platforms and Pathways, Visitor Centre & Exhibition, O’Brien’s Tower & Roof Top viewing, Retail and Catering Outlets, Toilets, Wi-Fi, Audio Guide and App.

“As well as this we have a team onsite to provide assistance such as visitor management, information, guided tours, wheelchairs and mobility assistance for the less abled, first aid as required, site maintenance, litter picking and conservation of the Cliffs of Moher site itself and the Burren and Cliffs of Moher UNESCO Global Geopark.”

It may be easy to take things like this for granted when visiting an attraction, but we would certainly notice if they weren’t there. Icsics would probably be the first to complain!

The spokesperson added that they offer a variety of complementary services at no extra fee.

They continued: “We also offer other complimentary services such as Binoculars and Picnic Blankets on loan, water refill station, phone charging and luggage storage.

“There are no further charges for the services onsite after this admission charge unless of course visitors wish to purchase some souvenirs from the Retail Outlets or some food or drinks from our Food & Beverage Outlets.”

“We also provide Picnic areas and an internal dining area for those who wish to bring their own snacks. We offer reduced rates for advance booking online and children under 12 years are free of charge when accompanied by an adult.

“We hope this clarifies the admission charges at the Cliffs of Moher Experience. Best wishes from all the team.”

Click here for more about the Cliffs of Moher

More popular articles and videos